Refunds & Returns Policy

The Salt Surf Shop Guarantee - Refunds & Returns Policy

If you are not satisfied with your online purchase, you may return it within 60 days of the invoice date for a refund and within 180 days for store credit. Please read the complete return policy and return instructions below.

 

 

 

Returns Policy

SAlt Surf Shop want you to be happy with your purchase.  If you receive merchandise that you are unhappy with for any reason, simply return it to Salt Surf Shop within 60 days - in the condition you received it for a full refund or store credit that never expires. After 60 days and up to 180 days we will issue a store credit.

 

How to Returns Idems 

Salt Surf Shop offers fast and easy returns. There are two ways to ship purchases back to us. Whichever option you choose, include your completed packing slip form, remove or cover the original shipping label and seal the package securely with tape.

For your security, we recommend insuring packages against loss and retaining the tracking number. Salt Surf Shop cannot accept COD deliveries and is not responsible for customer returns that are not received. 
 

 
Processing Time for Returns

Please allow approximately two to three weeks for the shipping and processing of your return. Depending on your credit card company, it may take an additional two to ten business days after your credit is applied for it to post to your account.